STORE POLICY
CUSTOMER CARE
We value our customers and their opinions. As a small business we understand as we grow there will be many suggestions and input to be had. We look forward to hearing all of your amazing ideas, to send in a recommendation or suggestion just email us at stoneivory01@gmail.com with the subject line "Stone Suggestion".
We love you. We care. We will be there.
PRIVACY & SAFETY
We understand things happen, but we want to keep you and your privacy safe. If you make an accidental purchase (we've all been there) please email us within the first 24 hours at stoneivory01@gmail.com with the subject line "Accidental". This will ensure we can get the situation squared away ASAP. This could mean a refund or partial refund depending on the situation. After the first 24 hours or after your purchase has shipped, we cannot guarantee your purchase will be refundable at all.
Please do not respond to any external emails, messages, texts, calls or social media posts that may be fake. We will not ask for any personal information on secondary accounts, we will only contact through official Stone Ivory accounts.
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Offline Payments